Terms and Conditions

In respect of Goods and services provided by the Merchant by means of the Internet based transactions, the merchant shall clearly indicate and display the following on Merchant’s Website:

A Return, refund and cancellation policy.

B  Shipping and / or delivery policy

C  Merchant’s customer service contact information

2.1 You may place an order to purchase a Product advertised for sale on the Site by following the onscreen prompts after clicking on the item you are interested in. You will have an opportunity to check and correct any input errors in your order up until the point at which you submit your order by clicking the “Place Order” button on the “Checkout Details” page.

2.2 After placing an order, you will receive an e-mail (the “Order Confirmation”) from us acknowledging that we have received your order and giving an order number and a summary of your purchase. The contract between us will only be formed when you receive the Dispatch Confirmation by us.

2.3 We may choose not to accept your order for any reason and we will not be liable to you or to anyone else in those circumstances.

2.4 We may be unable to process your order if:

The Product you ordered is out of stock or discontinued

Refunds & Returns

1 An order can be canceled within 12 hours of being placed, for a full refund

2 Order creation will be returned in the same method used. In this case the refund will be made due to the nature of the transaction.

3 If for any reason an item is recevied damaged, defective or incorrect we will arrange the goods to be collected / swapped over at our expense

4 All requests for Returns & Refunds should be sent to [email protected] or call us at 0721805555 and mention the order number

* If an order is cancelled with 12 hours of being placed it will be elligable for a full refund

 * Once an order has been dispatched, it cannot be refunded or returned.

* Exchanges may be possible but will be at our discretion and determined on case by case basi

Privacy Policy

1. Introduction

Welcome to Dum Perfume! This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website.

2. Information We Collect

Personal Information: We may collect your name, email address, and other contact details when you subscribe to our newsletter or create an account.

Payment Information: If you make a purchase, we collect payment details, but this information is securely processed by our payment service provider.

Usage Information: We gather data on how you interact with our website, such as pages visited and products viewed.

3. How We Use Your Information

We use your information for order fulfillment, personalized experiences, and to improve our website. Your data will not be shared with third parties for marketing purposes without your consent.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

5. Security

We prioritize the security of your information. While we strive to protect your personal data, no method of transmission over the internet is completely secure..

7. Your Choices

You can opt-out of marketing communications and update your preferences by contacting us.

8. Children’s Privacy

Our website is not directed towards children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to this Policy

We reserve the right to update our Privacy Policy. Check the effective date for the latest version.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at -  [email protected]

Hotline - 0721805555